Terms and Conditions


Payment options are as follows: established account with Citizen Doug Productions or C.O.D. (Cash On Delivery). Net 30 is subject to both prior approval and account limits. C.O.D. may be cash or money order, approved check, VISA or Master Card. Any new customer wishing to open a credit account should submit a completed credit application at least two weeks prior to rental or service date. All first time rentals and services are payable in advance.


Client agrees to pay interest at the rate of 1.5% per month (18% per year) on any unpaid account balance after 30 days. Client further agrees to pay all costs and expenses, including attorney’s fees incurred by Citizen Doug Productions in connection with the enforcement of Citizen Doug Productions’ rights hereunder. All claims for adjustment of invoiced amounts must be presented to Citizen Doug Productions in writing within 10 days from the date of the invoice.


All delivery, set-up, and pick-up charges for equipment, videotape, and other materials are billed as additional expenses to the client.


56 cents per mile outside of a 40 mile radius of downtown Houston, TX.
International Production and Travel
Rates for international productions and associated travel expenses are calculated on a project-by-project basis. Crew half-day travel rates only apply to production within the continental United States.


Cancellations within 24 hours of scheduled start are charged 100% of rate card for entire time booked and 100% of any out-of-pocket expenses incurred by Citizen Doug Productions. Cancellations on the same day of scheduled start are charged 100% of the reserved time, equipment, and/or personnel services.


Overtime for personnel only is charged after 10 hours at 1.5 times the normal rate. Day hours are charged portal to portal.


All rentals terminate at 10 AM. Citizen Doug Productions reserves the right to charge for any equipment not returned by 10 AM unless prior agreements have been made with Citizen Doug Productions. Rental rates do not include transportation.


In no event, is Citizen Doug Productions responsible for more than replacement value of unrecorded film, videotape stock, or any other media.


An insurance fee of 8% will be assessed to all rentals. Fee covers accidental loss or damage to equipment with a customer paid deductible of $2500. Fee will be waived if customer has a certificate of insurance showing Citizen Doug Productions as loss payee on file with Citizen Doug Productions.


All written quotations submitted by Citizen Doug Productions shall be deemed valid and binding for 30 days from the date of submission.


Citizen Doug Productions shall have the right to use the client’s name and to publicize, advertise, or otherwise utilize the client’s order or purchase of services from Citizen Doug Productions unless otherwise notified in writing.